Information Technology

The Information Technology Department provides internal support to all Town Departments for computerized systems, network infrastructure and telephone requirements.

The mission of the Information Technology Department is to maximize existing 
resources regarding technology and provide direction and guidance in implementing new technology to enhance performance and produce better services for the Town of Pepperell.

Responsibilities


  • Provide IT services to government, public safety and DPW within the town
  • Systems and software - design, purchase, training and implementation
  • Strategic technology planning
  • Project oversight
  • Internet services
  • Wide area, local area and wireless networking
  • Email services
  • Printing services
  • Website development
  • Network and data security
  • Telephone services
  • End user support for personal computers
  • 24x7 on call support for public safety departments

Supported Facilities

  • Town Hall
  • Lawrence Library
  • Police Station
  • Fire Station #1 (Park st.)
  • Fire Station #2 (Lowell rd.)
  • Cemetery
  • Water
  • Wastewater
  • Senior Center
  • Recreation Center
  • Highway